Privacy Policy

At Harmony Hearts Homecare, we are committed to protecting the privacy and security of the personal information of our clients, their families, and our employees. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information that includes, but is not limited to, names, addresses, contact details, health information, and financial information necessary for billing and payment purposes.

2. Use of Information

The information we collect is used to:

• Provide and improve our caregiving services.
• Communicate with clients and their families about care plans and services.
• Process payments and billing.
• Comply with legal and regulatory requirements.

3. Disclosure of Information

We do not sell or rent personal information to third parties. We may disclose your information to:

• Caregivers and employees as necessary to provide our services.
• Third parties, with your consent, for coordinating care and services.
• Legal and governmental authorities, when required by law or in response to legal processes.

4. Data Security

We implement physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

• Request access to and correction of your personal information.
• Request the deletion of your personal information, subject to legal and operational requirements.
• Opt-out of certain uses and disclosures of your information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other means of communication.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 877-841-1625

By using Harmony Hearts Homecare's services, you acknowledge you have read and understood this Privacy Policy.